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            <p>By following the below instructions, you can allow a technician at telecom to access your PC or Mac (no Chromebooks or iPads at this time) while you continue working.</p><div class="edit"><ul><li>Please inform Telecom you are connecting to SimpleHelp either by phone or email.</li><li>CLICK the "Download" button at left</li><li>A page opens; click "Download Remote Support"</li><li>When download completes, open the file (click "Run" when asked to do so)</li><li>When the session window opens, follow instructions there. Leave the support window open while you work.</li></ul></div><p></p></div></div>

Chicopee Public Schools

Instructions