skip to main content
Tech Support Request

Step by Step Instructions

over 2 years ago

By following the below instructions, you can allow a technician at telecom to access your PC or Mac (no Chromebooks or iPads at this time) while you continue working.

  • CLICK the "Download" button at left
  • A page opens; click "Download Remote Support"
  • When download completes, open the file (click "Run" when asked to do so)
  • When the session window opens, follow instructions there. Leave the support window open while you work.

visit page
Mac User?