Step by Step Instructions
By following the below instructions, you can allow a technician at telecom to access your PC or Mac (no Chromebooks or iPads at this time) while you continue working.
- CLICK the "Download" button at left
- A page opens; click "Download Remote Support"
- When download completes, open the file (click "Run" when asked to do so)
- When the session window opens, follow instructions there. Leave the support window open while you work.